Human in the Loop and Voice Mode: Maia Stays in Sync, Even When You're Not at Your Desk

An active Maia voice call with microphone, speaker, and end-call controls

Maia runs operations independently. It plans, executes, and moves through complex workflows without waiting to be told what to do next. But some decisions belong to you. And when those moments arrive, Maia doesn’t guess, it reaches out.

Two new capabilities make that loop tighter than ever.

Human in the Loop

Maia and your custom Executives can now pause mid-operation to surface a decision before proceeding. At the steps that matter, Maia asks rather than assumes.

It works across the board: quick one-off tasks and complex multi-step automations alike. You’re in the loop at every decision that matters, not every trivial one.

In practice: before a bulk outreach sequence goes out, Maia surfaces the final draft and waits for your approval before triggering delivery. The work is done. The send waits on you.

Voice Mode

Maia can now call you.

Some decisions can’t wait for the next time you check a screen. Whether Maia needs a quick sign-off before moving forward, has a brief to share, or a question that’s holding up an operation, it reaches you directly in real time, as the work is happening.

This is Maia acting the way a capable operator would: knowing when to move independently, and knowing when to pick up the phone.

In practice: you’re away from your desk when a workflow reaches a critical branch. Maia calls with a quick brief so you can give direction without logging in. The operation resumes. Nothing stalls.

Both features are live. Try them at maia.is.